Nadine Lustre’s phone stolen in Brazil IOC spokesman Mark Adams said the inquiry into finance, governance and ethics by a three-member panel “can lead to the withdrawal of recognition” of AIBA. The full IOC membership next meets in June in Lausanne, Switzerland.One option for the IOC is to organize an Olympic boxing tournament, including qualifying, outside of AIBA’s control.FEATURED STORIESSPORTSGinebra beats Meralco again to capture PBA Governors’ Cup titleSPORTSJapeth Aguilar wins 1st PBA Finals MVP award for GinebraSPORTSGolden State Warriors sign Lee to multiyear contract, bring back ChrissAIBA member federations voted for Gafur Rakhimov of Uzbekistan as president in Moscow on Nov. 3 despite being on a U.S. Treasury Department sanctions list.Rakhimov denies links to organized crime networks and the international drug trade. The long-time AIBA executive committee member was prevented from attending the 2000 Sydney Olympics and 2012 London Olympics by Australian and British government authorities. Franz Pumaren gives UAAP Finals edge to Ateneo over ‘tired’ UP “They are the focus of everything we are doing here,” he said.Sports Related Videospowered by AdSparcRead Next No.13 lucky for Orlando Bloom View comments Gretchen Barretto’s daughter Dominique graduates magna cum laude from California college Japeth Aguilar embraces role, gets rewarded with Finals MVP plum Lights inside SMX hall flicker as Duterte rants vs Ayala, Pangilinan anew Ginebra beats Meralco again to capture PBA Governors’ Cup title MOST READ The American federal sanctions bar U.S. citizens and companies from doing business with him.IOC sports director Kit McConnell said the Olympic body is concerned because AIBA has been struggling to open or maintain bank accounts in Switzerland. AIBA is based near IOC headquarters in Lausanne.During the IOC-appointed inquiry, the Tokyo Olympic boxing program will be frozen: No tickets will be sold, no test event held and no qualifying format approved. The IOC had previously suspended payments to AIBA from Olympic revenues.The inquiry will be chaired by IOC board member Nenad Lalovic, the Serbian president of wrestling’s governing body. It includes IOC member Richard Carrion of Puerto Rico and IOC athletes commission member Emma Terho, an Ohio State graduate who represented Finland in hockey at previous Olympics.Protecting the sport and boxers preparing for the Tokyo Olympics was the IOC’s priority, McConnell said.ADVERTISEMENT Don’t miss out on the latest news and information. ‘Mia’: Rom-com with a cause a career-boosting showcase for Coleen Garcia International Olympic Committee (IOC) President Thomas Bach, right, escorts Japanese Olympic Committee (JOC) President Tsunekazu Takeda during an IOC Executive Board meeting in Tokyo Friday, Nov. 30, 2018. The focus of the meeting was a decision on what to do with boxing’s corruption-plagued international federation. (AP Photo/Eugene Hoshiko)TOKYO— The International Olympic Committee ordered an inquiry Friday into the amateur boxing federation, which elected an alleged heroin trafficker as president four weeks ago.The IOC said AIBA cannot contact organizers of the 2020 Tokyo Olympics during the inquiry.ADVERTISEMENT Lights inside SMX hall flicker as Duterte rants vs Ayala, Pangilinan anew After winning title, time for LA Tenorio to give back to Batangas folk LATEST STORIES Carpio hits red carpet treatment for China Coast Guard PLAY LIST 02:14Carpio hits red carpet treatment for China Coast Guard02:56NCRPO pledges to donate P3.5 million to victims of Taal eruption00:56Heavy rain brings some relief in Australia02:37Calm moments allow Taal folks some respite03:23Negosyo sa Tagaytay City, bagsak sa pag-aalboroto ng Bulkang Taal01:13Christian Standhardinger wins PBA Best Player award
Essential Reading! Get my 2nd book: The Lost Art of Closing “In The Lost Art of Closing, Anthony proves that the final commitment can actually be one of the easiest parts of the sales process—if you’ve set it up properly with other commitments that have to happen long before the close. The key is to lead customers through a series of necessary steps designed to prevent a purchase stall.” Buy Now Back in the very old days, young people were encouraged to have pen pals. A young student might write to a person in some far away place to develop a relationship and get to learn about that person, often a person from another country where the cultural norms might be different. Back then, the costs of communicating via telephone were higher than they are now.But you weren’t hired to find pen pals. You weren’t hired to write to people in hopes that they write you back. You were hired to learn about the other person, to develop a relationship, and then create opportunities to create value for that person.Now, the cost of communicating by telephone is essentially free. The cost of an email is the same, with the exception that communicating by email instead of the telephone isn’t effective, it demonstrates that you believe you have no real value to offer, and that you are afraid to engage with your dream client.Unsolicited emails are no better than unsolicited phone calls. “Spam” is not a term of endearment. You believe you are doing less damage with email, when it fact you are hurting yourself.The most important conversations you need to have with your dream clients are best held face-to-face. If that’s not possible, then video conference is second best. Neither of those are good options for you when you prospect, making the telephone your next best choice.The cost of communicating a lack of confidence is more than you can afford. The price you pay for being perceived as lacking the chops to create value is even higher.@rachelleoumiller from PipelinerCRM retweeted my post on the 15 things I would train salespeople to do instead of teaching them social selling. A young man from across pond replied that he believes that cold calling is “both demoralizing and woefully ineffective.” @salesgravy (Jeb Blount) tweeted that “being broke is even more demoralizing–and that is why we dial.”You don’t need pen pals. You need clients.And you think cold calling is old school.
There is a complicated client issue. You’re not sure what you should do. Doing nothing exposes you to the risk of losing the client. Taking some action may also put the client at risk. Being stuck between a rock and a hard place, you do nothing.An A-player who is putting up the numbers is also seriously abusive to the people they work with–especially those they believe have no power and who they believe are the source of their problems because they don’t give this person what they want when they want it. You don’t want to deal directly with the A-Player because they are delivering. You also can’t allow them to destroy the people with whom they work. You wait, hoping the problem will resolve itself. It doesn’t.Another employee colors way outside the lines. They make deals that are out of line with what is possible, and they create situations that are a potentially legal liability. You’ve spoken to them about staying within the boundaries of what they are permitted to negotiate, but each deal brings more problems than the last. You’re not sure what it is going to take to change their behavior, and what you have tried hasn’t worked. You are paralyzed.You’ve fallen behind your competitor who continues to innovate. Keeping pace–or leaping ahead–would mean that you have to change your overall strategy. Addressing this competitive mismatch is complicated, time-consuming, and it comes with a good amount of risk. To move, you need the support of the board. Doing nothing means the board is eventually going to act–and potentially that action will be a negative event for you.Leaders make hard decisions. It means you deal with complicated client issues, doing what is right, even if it is unpopular, and even if it isn’t easy. You deal with problem employees based on your values, even if it costs you an A-Player. You make decisions based on non-negotiables by making them known, and by holding people accountable. You make decisions, knowing that you have incomplete information, and knowing that you cannot always be 100 percent certain that you are making the right decision at the right time.Right or wrong, you must decide. This is what leaders do.
Yum! Brands, the world’s largest restaurant company and parent of KFC, Pizza Hut and Taco Bell, announced today that multi-Grammy Award winner and pop superstar Christina Aguilera is using her voice for good in the fight against hunger by filming a new PSA for the Company’s World Hunger Relief effort that benefits the United Nations World Food Programme (WFP) and other hunger relief agencies.Christina Aguilera For HungerAguilera will appear in the new PSA as well as in advertising, online efforts and posters made possible by KFC, Pizza Hut and Taco Bell to be released this fall. She has served as global spokesperson for Yum! Brands’ World Hunger Relief effort since 2009 where her participation has helped raise millions for WFP and other hunger relief agencies. She also serves as an “Ambassador Against Hunger” for WFP where she has traveled on relief trips with the organization to Haiti and Guatemala.Video: Behind the Scenes Footage: Christina Aguilera’s New World Hunger Relief PSAThere are nearly 1 billion hungry people around the world today. Hunger and malnutrition are the number one risk to health worldwide – greater than AIDS, malaria and tuberculosis combined.“I’m excited about my new PSA for Yum! Brands’ World Hunger Relief effort this fall using my voice for good to help feed millions of children who go to bed hungry every night,” said Aguilera. “I hope to inspire others to use their voice for good and move millions of people from hunger to hope.”Yum! Brands’ annual fall World Hunger Relief effort is the world’s largest private sector hunger relief initiative, spanning more than 120 countries, nearly 38,000 KFC, Pizza Hut and Taco Bell restaurants and over one million employees, to raise awareness, volunteerism and funds for WFP and others. Consumers can visit www.FromHungertoHope.com or donate in the restaurants this fall. Every U.S. dollar raised will go directly towards WFP’s operations to fight hunger around the world.“We are extremely thankful for Christina’s passion to help us raise attention to the critical global hunger problem, inspire others to become part of the solution and save millions of lives,” said David Novak, Chairman and CEO, Yum! Brands, Inc.Since World Hunger Relief launched in 2007, more than one million of the Company’s employees, franchisees and their families have volunteered millions of hours to aid hunger relief efforts in communities worldwide. The effort has raised $115 million for WFP and other hunger relief organizations and is helping to provide 460 million meals and save the lives of millions of people in remote corners of the world.Yum! is also addressing hunger across the U.S. through its Harvest program. Since its launch over two decades ago, Harvest has become the largest prepared-food donation program in the world. Through Harvest, Yum! has donated over 148 million pounds of food, with a value of nearly $650 million, to those at risk of hunger in the U.S. The Company also has been the primary sponsor of the Dare to Care Food Bank in Louisville for nine years, and has donated $10 million to this local agency.WFP is the largest humanitarian agency fighting hunger worldwide. Each year, on average, WFP feeds more than 90 million people in more than 70 countries. For more information, visit www.wfp.org.
Personal trainers have been a part of professional sports for decades. Personal data analysts are newer.As a trained mathematician, Justin Zormelo provided Kevin Durant of the Oklahoma City Thunder with personalized analytics during Durant’s MVP season. And in his most recent undertaking, Zormelo is training a 17-year-old, 7-foot-1-inch Sudan native named Thon Maker. Zormelo’s story is told in the latest “Signals” film from FiveThirtyEight and ESPN Films: “By The Numb3rs (With Justin Zormelo),” directed by Jamie Schutz.
The 23rd annual Lotta Art Benefit returns to School 33 Art Center Nov. 7 from 6 p.m. to 10 p.m. at 1427 Light Street, Baltimore, Maryland. Lotta Art features a lottery-style drawing where patrons are guaranteed to leave with an original artwork valued at or above the cost of their ticket. This year’s Lotta Art will celebrate School 33 Art Center’s Co(lab)oration projects, three permanent installations created by collaborating groups of Baltimore artists. Lotta Art is going mid-century modern by hosting a 1960s-inspired cocktail party with classic cocktails, period-perfect attire and music. Visit school33.org for more information.
January 27, 2014 Free Webinar | Sept. 9: The Entrepreneur’s Playbook for Going Global First, it was Target. Then, Neiman Marcus. Now, Michaels Stores, the arts-and-crafts retailer, has said it may be the latest victim in what is rapidly becoming a string of data hacks targeting retail chains.”We recently learned of possible fraudulent activity on some U.S. payment cards that had been used at Michaels, suggesting we may have experienced a data security attack,” Michaels CEO Chuck Rubin wrote in a letter on Saturday.As of this morning, the magnitude of the breach — the number of consumers affected, the type of information that was compromised, as well as when the attack occurred — remains unclear. Rubin urged consumers to remain “vigilant by reviewing your account statements for unauthorized charges. If you believe your payment card may have been affected, you should immediately contact your bank or card issuer.”Related: Target, Neiman Marcus Credit Card Hacks Could Be More Widespread, Experts SayMichaels’ announcement comes directly on the heels of massive security breaches at Target — where as many as 70 million shoppers’ records were hacked — and Neiman Marcus, where credit and debit card data from upwards of 1.1 million consumers was stolen.And this may just be beginning. Reuters reported that the U.S. Federal Bureau of Investigation last week warned retailers to expect more attacks and said the agency has reviewed 20 incidents over the past year that were similar to the recent breaches.If Michaels’ customers are indeed affected, the crafts store plans on following Target’s and Neiman Marcus’s lead by offering shoppers free credit monitoring and identity protection.News of the hack couldn’t have come at a worse time for the company, which filed paperwork for a potential public offering of its common stock last month.Related: Target Chief Apologizes as ‘Holiday Hack’ Claims Yet Another Victim Opinions expressed by Entrepreneur contributors are their own. 2 min read Growing a business sometimes requires thinking outside the box. Register Now »
August 31, 2017 Today’s businesses want to create exceptional customer experiences. They mine big data to get a good sense of direction. Yet while this effort produces plenty of statistics, it doesn’t provide much context.Related: How to Boost Customer Loyalty Using Analytics and Actionable InsightsEnter “journey analytics” and the need for the incredibly powerful platform that’s been developed by ClickFox and its partners, Zoomdata and Cloudera. The platform and accompanying applications help connect the qualitative dots to give you a clearer picture.The picture created gives you strategic information, identifying what stops customers took along the way with their purchase journey, where they changed direction and what the predictive analysis is in terms of what they might do in the future.What is journey analytics?Journey analytics is potentially the next stage in the evolution of analytics science. McKinsey & Company notes that the science of journey analytics “combines big data technology, advanced analytics, and functional expertise to help companies perfect their customer journeys.”A customer journey has many angles. For example, if a consumer is thinking about purchasing a mobile phone, he or she may go to a mobile company’s website, then a store, and subsequently have a phone conversation before returning to the store or the website to make the actual purchase.What’s more, consumers may change their journey or even abandon it completely. Only by looking at the entire journey can a company truly understand how each interaction and data-set within that journey impacted every other. Related: Tracking Customers Beyond Google AnalyticsHow companies can benefit from journey analyticsMcKinsey & Company noted some specific benefits that come from leveraging this new analytics approach:15 percent reduction in cost-to-serve20 percent growth in customer conversion20 percent reduction in churn20 percent decrease in complaintsBy putting this data from the “journeys” into predictive models, companies can make changes that will positively impact their customer’s entire journey. This approach can also assist all departments within a company to understand how what they do impacts the entire experience. How ClickFox helps businessesClickFox is delivering a way to truly undertake the digital transformation that so many organizations are still struggling with. The challenge is to cover every possible channel and tactic that a customer may want rather than just hoping the organization picked one that will satisfy the customer.Importantly, there is no one route customers choose to follow each time they purchase a product or service. While they may go to a website, call an agent and then visit a store to buy one time, that doesn’t mean that their next journey for that product will be the same. Therefore, companies need to undergo a complete digital transformation to track all paths.Thanks to the multiple algorithms ClickFox developed, the company can automatically and continually collect data to cover any change or alteration the customer makes. Also, the company can be immediately seen in the big data visualization picture painted by the platform.The algorithms go well beyond just seeing how many people went retail/agent/web — or — web/agent/retail on their path. A company can also see where those potential buyers may have dropped out of the path altogether, and where they went. This enables a company to determine how to make the necessary changes to positively impact the experience their customers have along their purchase journey.Strategically partnering with Zoomdata and Cloudera has helped ClickFox do even more for its customers while also creating mutually beneficial relationships.For example, ClickFox embedded Zoomdata to provide big-data visualization and distribution capabilities without having to build it themselves. Working with so much data meant that ClickFox had to find a way where the data could be understood in a visual way across an organization. Not only did Zoomdata bring that to the partnership, but it also integrated well into the ClickFox ecosystem due to its existing integrations with many of the same data platform and metadata sources.The future of journey analyticsWith journey analytics just starting to develop, there is significant potential for what it will be able to do for analytics and companies. In the near future, ClickFox will be launching its next-generation journey platform, called Fox. This replaces its existing platform and delivers a new user interface and additional tools for the user to understand various types of journeys.Additionally, the Trace journey app can provide all possible paths and combinations of paths for all types of journeys, including purchases, complaints and more. It will offer your company an impact score for its customer journeys as they stand now, and prioritize the paths that will increase or decrease the likelihood of what the company wants to happen for that customer on the journey.From there, the next level will be ecommendations on the top paths and what changes are necessary to create that intended impact.Enhanced customer journeysThe result will be enhanced customer journeys. At the same time, these data connections will show companies where they can make improvements to their cost efficiency across the organization. In the next three to five years, those working in the analytics industry will see the value it can yield for specific segments, particularly health care. Other industries, including financial services, retail, hospitality and manufacturing, can begin to leverage journey analytics to change their own customer journeys for the better. With so much potential for so many industries, niches, journeys and customers, analytics has proved that it can deliver so much to clarify companies’ understanding of their customers.Related: Beyond Web Analytics: 5 Types of Online Data You Should Be TrackingIn this context, entrepreneurs are on their own exploratory journey to a destination full of opportunity. Register Now » Free Webinar | Sept. 9: The Entrepreneur’s Playbook for Going Global Growing a business sometimes requires thinking outside the box. Opinions expressed by Entrepreneur contributors are their own. 5 min read